Associating contracts with service level agreements

To manage your service level agreements, you can associate specific vendor service level agreements with contracts. You use one of the contracts applications to create contracts.

About this task

After you associate a contract to a vendor service level agreement, you must first remove the contract before you can change the service level agreement to any other type.

Procedure

  1. In the Service Level Agreements application, select the service level agreement with which you want to associate contracts.
  2. Select the Associate Contracts action.
  3. In the Associate Contracts window, complete one the following steps to associate a contract:
    1. To associate a new contract, click New Row and specify a value in the Contracts field.
    2. To associate multiple contracts, click Select Contracts.
  4. Click OK.

What to do next

To remove contracts from a service level agreement, you use the Associate Contracts action.


Feedback