Viewing multi-link failure results

Use the Asset Reconciliation Results application to view the multi-link failure results when a result message indicates that a multi-link failure has occurred during a reconciliation task.

Before you begin

Before you can use the feature for viewing multiple link failures, you must have access to the View Multi-Link Failures action in the Asset Reconciliation Results application. This access is granted to user groups in the Security Groups application.

About this task

In the reconciliation process, multi-link refers to a situation where the reconciliation engine processes one or more link rules and determines that one object in a data set links to more than one object in another data set. If multiple links are found between Data Set 1 and Data Set 2, one of the following multi-link failure messages is generated:

You can use the View Multi-link Failures action only if the record that you select has a multi-link failure message associated with it.

The steps for viewing multi-link failure results follow.

Procedure

  1. On the List tab in the Asset Reconciliation Results application, select the result record whose multi-link failure results you want to view.
  2. Open the Select Action menu and click View Multi-Link Failures.

    From the View Link Failure Details window you can navigate to the asset or the deployed asset to view more information. You can also navigate to the reconciliation task to view additional information about the task.

  3. After you review the links on the View Link Failure Details window, click OK.

What to do next

Take the appropriate actions that are required to resolve the multiple link failures.


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