You can insert a hyperlink to a record within the body of your communication template message that includes the application name and record ID.
http://:HOSTNAME/maximo/ui/maximo.jsp?event=loadapp&value=:APP&uniqueid=:OWNE
RID
where HOSTNAME is the name or IP address of the MXServer
where OWNERID is the name of the owner
When a notification is generated, the application name and record ID appear in the message as a hyperlink that leads directly to the record.
To access the record, the email recipient must be a registered user with a security permission in the specified application.