To help simplify record management, you can relate tickets
or work orders to other tickets or work-related records using the Related
Records tab of a ticket or work order application
Procedure
- Display the record to which you want to relate other tickets
and work orders.
- On the Related Records tab, in
the Related Tickets section, select the tickets
that you want to relate to the current record.
- In the Related Work Orders section,
select the work orders that you want to relate to the current record.
- Save the record.