Costs on tickets and work orders

You can view the estimated and actual costs for a single work order or ticket, including costs for labor, material, tools, and services. You can also view total costs for the current record and all the records below it in its hierarchy.

When you view the costs of a ticket or work order, the data is displayed in two tables:

Each table presents the same information, which is shown in the following table.

Column Explanation
Current Estimate Displays read-only calculated values for the current totals from the Labor, Materials, Standard Services, and Tools tabs of the Plans tab for the ticket or work order.
Estimate at Approval Is set to zero until the work order is approved, then the values are copied from the Current Estimate column and are read-only. If the work order status changes from approved to unapproved, then these fields are cleared. The estimated costs at approval are not affected by the change in status from in progress to completed or closed.
Actual Displays the read-only values from the Labor (for approved labor only), Materials, and Tools tabs of the Actuals tab. If the status of the record changes from approved, then these fields are not cleared.


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