You can view outbound bulletin board messages and any attachments
that were sent between users and service desk agents.
Procedure
- In the Bulletin Board application, open the message for
which you want to view the communication log.
- Click the Communication Log tab.
By default, you can view the messages in reverse chronological order
according to the Date field.
- Click View Details to view the details
of a message. The information in the communication
log is read-only.