Use the Asset Reconciliation Results application to view
the multi-link failure results when a result message indicates that
a multi-link failure has occurred during a reconciliation task.
Before you begin
Before you can use the feature for viewing multiple link failures,
you must have access to the
View Multi-Link Failures action
in the Asset Reconciliation Results application. This access is granted
to user groups in the Security Groups application.
About this task
In the reconciliation process,
multi-link refers
to a situation where the reconciliation engine processes one or more
link rules and determines that one object in a data set links to more
than one object in another data set. If multiple links are found between
Data Set 1 and Data Set 2, one of the following multi-link failure
messages is generated:
- L5 – This Asset links to more than one Deployed Asset
- L6 – This Deployed Asset links to more than one Asset
- L9 – More than one Deployed Asset links to this Asset
- L10 – More than one Asset links to this Deployed Asset
- L11 – More than one Deployed Assets links to this Asset due to
different cascading rules
- L12 – More than one Asset links to this Deployed Asset due to
different cascading rules
You can use the View Multi-link Failures action
only if the record that you select has a multi-link failure message
associated with it.
The steps for viewing multi-link failure
results follow.
Procedure
- On the List tab in the Asset Reconciliation Results application,
select the result record whose multi-link failure results you want
to view.
- Open the Select Action menu and
click View Multi-Link Failures.
From
the View Link Failure Details window you can
navigate to the asset or the deployed asset to view more information.
You can also navigate to the reconciliation task to view additional
information about the task.
- After you review the links on the View Link Failure
Details window, click OK.
What to do next
Take the appropriate actions that are required to resolve
the multiple link failures.