Person |
- You use person type route a record to a specific individual.
- To create a role record that is a person type, specify Person as
the value for the type.
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Person group |
- You use the person group type to route a record to one or all
members of a person group.
- To create a role record that is a person group type, specify Person
Group as the value for the type.
- If the broadcast option is selected, then assignments and notifications
are sent to all members of the group. If this option is not selected,
then the assignment or notification is sent to either the first available
group member based on calendar and shift, or to the individual who
is the default group assignee.
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User data |
- You use the user data type to route a record based on a specific
field in the person record. You can also route a record based on a
field in a related or child record.
- To create a role record that is a user data type, specify A
set of data related to the login user as the value for
the type.
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Data set |
- You use the data set type to route a record based on a specific
field in a record, or on a field in a related record or child record.
- To create a role record that is a data set type, specify A
set of data related to the record as the value for the
type.
- The record is routed to one or more persons based on the value
that you specified in the Value field.
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Custom class |
- You use the custom class type to resolve one or more people. Custom
classes are Java™ programs that
are written to perform a specific data management process.
- To create a role record that is a custom class type, provide the
name and the path of a class file that you sourced into the system
class path as the value for the type. The class must implement the
interface psdi.common.role.CustomRoleInterface.
- The record is routed to one or more persons based on the data
that the custom class returns.
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E-mail address |
- You use the e-mail address type to notify e-mail addresses.
- To create a role record that is an e-mail address type, specify Email
address as the value for the type.
- Because e-mail addresses can represent individuals who have person
records, these addresses can be used for notifications, but not for
assignments.
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