You create a release to help you plan, review, and prepare
for large batches of changes to assets. A release record details the
tasks, scheduling, and people or groups involved in the release.
Creating releases
A release specifies information about the work that must
be performed for an asset, location, or configuration item. You can
add work plans or job plans. You can also record actuals as the work
progresses.
Reporting actuals for work orders
As work progresses on an approved work order, you can report
the actual labor hours, materials, services, and tools used.
Specifying meter readings on work orders
You can enter meter readings for the asset and the location
on a work order. An asset can be set up to inherit the meter readings
of its parent asset or its location.
Reporting downtime for assets
You can report the start time and the end time of the downtime
for an asset after it has occurred.
Swapping assets
You can swap assets associated with a work order. The swap
action applies to the work order and all of the assets, locations,
and configuration items on its child work orders. The term "work order"
can refer to a work order, change, release, or activity record.
Creating related records
To save time and simplify record management, you can create
new records and relate them to your release. New records can be releases,
incidents, problems, releases, service requests, and work orders.
You can view related records on the Related Records tab.
Categorizing tasks on releases with classifications and attributes
To simplify the process of finding and managing records,
you can categorize tasks on releases. Categorizing tasks involves
classifying and adding and changing attributes to further group the
classification.
Setting up work process flows
Work process flows use relationships between work orders
and tasks to automate the flow of status changes. You set relationships
between work orders and tasks so that when a task is completed, the
next task in the flow can be initiated.