Reporting labor time for activities on tickets

You can manually record the labor time that you spend resolving individual activities that are identified on a ticket.

Procedure

  1. Display the ticket that contains the activity for which you want to record labor time.
  2. On the Service Request tab, in the Time Tracking table window, select the activity for which you want to add a time entry.
  3. Specify the details.
  4. Save the record.


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