You can delete a ticket only when it has a certain status
and only when transactions have not been recorded for it.
Status-related restrictions
You can delete
a ticket only if it has one of the following statuses:
Transaction and record restrictions
You
cannot delete a ticket that has the following types of transactions
or records associated with it:
- Labor transactions
- Workflow history
- Child activities, although you can delete the activities and then
delete the record
- Related records
- Is related to another record
- Is the originating record for another record
- Work log entries