Reporting failure information

Failure codes correspond with one or more levels of a failure hierarchy. The failure hierarchy describes the failure, the problem, the cause, and the remedy. A hierarchy can have one to four levels. For example, you can describe two levels, such as the failure and the problem.

Before you begin

Before you can report failure information, the Site field must have a value.

Procedure

  1. Display the record that contains the asset or location for which you want to report failure information.
  2. Click the Failure Reporting tab.
  3. In the Failure Codes table, click List Failure Codes.
  4. Select the failure code and continue building a failure hierarchy as required.
  5. Save the record.


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