You use domains to choose values associated with specific
fields. The lists of defined values are known as domains (sometimes
referred to as value lists). The system uses many domains in its applications.
Adding alphanumeric domains
You add an alphanumeric (ALN) domain when you want to add
a domain that uses one of the alphanumeric data types.
Associating domain values with conditions
You can associate domain values with a condition to limit
the number of values available to users for certain conditions such
as statuses, priorities, and assets. This association ensures that
only users determined by you can set certain statuses, change the
priority of work orders, and so on.
Creating synonyms of internal values
You can create synonyms of internal values so that you
can present different values to users based on your business needs.