You can create an escalation to automatically generate
a ticket or work order to resolve a discrepancy for an asset reconciliation
result.
About this task
To create escalations, you first create an action for the
escalation in the Actions application and then define the escalation
in the Escalations application.
Attention: Large numbers
of asset reconciliation results might result in a large volume of
tickets or work orders.
The steps for creating an escalation
follow.