Duplicating solutions

The quickest way to create a solution is to duplicate an existing one, and then modify it as needed. When you duplicate a solution record, all information is copied except the value in the Solution field.

Procedure

  1. In the Solutions application, display the solution you want to duplicate.
  2. From the Select Action menu, select Duplicate Solution.
  3. Modify the solution.
  4. Save the record.


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