Use the Asset Reconciliation Results application to create
a work order for an asset reconciliation result record.
About this task
The steps for creating a work order follow.
Procedure
- On the List tab in the Asset Reconciliation Results application,
display the record for which you want to create a work order and select
its Reconciliation ID.
- From Asset Reconciliation Result tab open the Select
Action menu and select . The following
fields from the reconciliation results record are displayed in the Create
Work Order window:
- Work Order – The work order identifier,
which must be unique for all work orders
- Reported Priority – Urgency of the work
order, as determined by the person making the request
- Reported By – User ID of the person creating
the work order
- Asset – [Read only.] Asset specified in
the reconciliation result
- Site – Site associated with the asset specified
- Reported Date – Date and time the record
is created
- Summary – Identifier of the reconciliation
result record
- Details – Reconciliation result message,
identifier for the reconciliation task that generated the result,
and the name of the link rule for the reconciliation result
- In the Reported Priority field,
type a value that indicates the urgency of the work order. (The
value can be specified in terms of your own business's priority
scheme.)
- To create the work order, click OK. The application creates a work order record and displays a message
that includes the unique work order identifier.
- Record the identifier for your own records.