As your business needs change, you can delete person groups.
In the Person Groups application, you use the Delete Person
Group action to delete person groups.
You cannot delete a person group if the person group ID meets any of these
conditions:
- The person group ID is listed on a work order or ticket that is in any
status except closed or canceled.
- The person group ID is listed on any activities on a ticket template with
a status of active.
- The person group ID is listed on a communications template or a ticket
template.
- The person group ID is listed on a service group as the contact group.
- The person group ID is listed on a preventive maintenance record or job
plan record.
- The person group ID is listed on an assignment or notification on an active
workflow process.
- The person group ID is listed on an organization record as the site contact
group.