To manage your configuration item collection, you can specify
relationships between one configuration item and another configuration
item.
Before you begin
You specify relationships in the Relationship application.
Procedure
- In the Configuration Items application, display the configuration
item for which you want to specify a relationship. This
configuration item is the current configuration item.
- Click the Related CIs tab.
- Click New Row.
- Specify values for the source configuration item and the
target configuration item. The current configuration item
can be either a source or target configuration item. If
you specify a configuration item that is not the current record in
one of the fields, the other field displays the current configuration
item.
- Specify a value for the relationship. If
both configuration items are associated with classifications, the
relationship must be valid. If the relationship is not valid, you
receive an error message.
- Use the Containment check box to
determine if there is a containment relationship between the source
and target configuration items. The Containment check
box is read only.
- Save your changes.
Example
You can specify that a particular software program is installed
on a particular computer.