Selecting owners for activities

The owner of an activity is responsible for managing the work associated with that activity. You can assign ownership of an activity either to a person or a person group. The system can also assign ownership as part of a workflow or an escalation process.

Procedure

  1. Display the record that contains the activity to which you want to assign an owner.
  2. Click the Activities tab.
  3. In the row containing the activity, click the Select Owner icon.
  4. Select either a person or person group, and click OK.
  5. Save the record.


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