To save time and simplify work order management, you can
create new records and relate them to your work order. You can associate
other records with a work order, such as incidents, releases, service
requests, and other work orders.
Procedure
- In the Work Order Tracking application, select the work
order for which you want to create related records.
- Select the action
where RecordType is one of the following types:
- Work Order
- Service Request
- Incident
- Problem
- Change
- Release
- Communication