You can create service groups, create services, view relationships
between services and service groups, and associate assets and locations
with services and service groups.
Creating service groups
You use the Service Groups application to create a service
group for the types of service that you define.
Creating services for service groups
You use the Service Groups application to create services.
When you create a service, the default service type is the parent
service group. The contact and contact group information is determined
by the service group to the service record.
Associating assets with services and service groups
In the Service Groups application, you can simplify the
management of services by associating assets with specific services
and service groups in your organization.