You can automate promotion of network printers to IT assets
using escalations. When you set up the escalation process, you first
set default values in the Network Printers application. Then, in the
Escalations application, you specify which instances to promote and
when to perform escalations.
Before you begin
Before you can promote network printers to assets using an
escalation, you must define promotion default values to use for scheduled
escalations in the Network Printers application. When you define the
promotion defaults, you must provide default values for site ID and
classification. If a default site is not set, promotion will fail.
A classification must be provided so that the asset generated will
be classified as an IT asset.
Procedure
- In the Network Printers application, configure a set of
promotion defaults, which are used for every asset created.
- In the Escalations application, open the PROMOTENETP escalation.
- In the Condition field, specify
a WHERE clause for the escalation, selecting only the instances that
you want to promote.
- In the Schedule field in the Escalations
application, define an appropriate schedule for the escalation.
- Optional: In some cases, authorized assets that are created
through escalations might be deleted. To ensure that the escalation
promotes those instances again, expand the row in the Escalation Points
section and select the Repeat check box.
- To activate the escalation, from the Select Action menu,
select Activate/Deactivate Escalation.
What to do next
After the escalation runs, check the log for errors. By default,
the promotion logging is set to INFO and results in a log with a name
in the form
machineName_MXServer>_AssetPromotion.log.
If there is a lack of unique information on the instances, it might
be necessary to capture the logs or the PROMOTED reconciliation links
in order to determine which assets were promoted from which instances.