You can void a transaction that was applied to a purchase
order in error. A void is a reversal that brings the receipt back
to its former state. A voided receipt is similar to a return, with
the exception that a voided receipt cannot be considered for use on
a credit invoice.
The following rules apply to the voiding of receipt transactions:
- If a line item has been received and invoiced, you cannot void
the line item.
- You can void both rotating items and non-rotating items.
- You can void line items and services that are in WINSP (Waiting
for Inspection) status.
- You can void line items and services that have been inspected
if no items or services have been returned.
- You cannot void receipts for serialized assets (that is, in COMP
(Complete) status).
- You cannot void returned items.
- You cannot void receipts that have been partially or fully returned.