Viewing comparison rule results

You use the CI Reconciliation Result tab in the CI Reconciliation Results application to view comparison rule results.

About this task

A comparison rule is a component of a reconciliation task. It defines how to compare objects or attributes of a child or parent object in one data set (typically authorized CIs) with a child or parent in another data set (typically actual CIs) when the system executes a reconciliation task. The comparison rule results that the system displays in the CI Reconciliation Results application depend on the parameter that you select in the Comparison Results field when you define a reconciliation task. You can choose one of the following display options for comparison results:
  • All results, including both successful and failed matches.
  • Instances where the object and attribute of the authorized CI failed to match the actual CI.
  • Instances where the object and attribute of the authorized CI successfully matched the actual CI.

The CI Reconciliation Results application displays both comparison rule results and link rule results. If you want to view only comparison rule results, you can use the advanced search feature on the List tab to select only comparison results.

Procedure

  1. On the List tab in the CI Reconciliation Results application, click Advanced Search.
  2. On the Advanced Search menu, select More Search Fields.
  3. In the Result Type field, click Select Value to select the type of result that you want to view.
  4. In the Select Value window, select COMPARISON. The application displays the selected value in the Result Type field on the More Search Fields window.
  5. On the More Search Fields window, click Find.
  6. To open a record, click the underlined record identifier in the Reconciliation Task column. The application displays the result record on the CI Reconciliation Result tab.


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