Using the IMBot

IMBot is a chatbot that acts as a command line interface to the product through instant messaging. By adding IMBot to your contacts on a supported instant messaging platform, you can list tickets for which you are the reported person, or query specific tickets individually.

IMBot runs through a product service at server startup time.

IMBot supports the following IM platforms or protocols:
IMBot supports the following commands:

The IMBot command system is extensible. Using the IMBot and product APIs, you can write custom services for launching IMBot and binding custom-developed commands to it.



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