A dispatcher assigns labors and crews to emergency work.
After the work order is created, the dispatcher views the location
of the emergency work on a map and finds nearby labor or crews to
it. Then street-level route is updated to include the emergency work.
Before you begin
The emergency work order is created in the Work Order Tracking
application.
Procedure
- In the Graphical Assignment application, on the map on
the Dispatching tab, select the icons to view
the unassigned work orders and nearby labor and crews.
- In the calendar, ensure that a nearby labor and crew has
the availability and required skills for the work order.
- On the map, select the work order and assign it to the
labor or crew. The street-level route for the crew
is updated.