You can create synonyms of internal values so that you can present different values to users based on your business needs.
Field | Description |
---|---|
Internal Value | Specify the internal value for which you want a synonym. For example, in the WOSTATUS domain, if you want to create a synonym for WAPPR called WAIT, you would specify the WAPPR internal value. |
Value | Specify the synonym value you want a user to see. For example, WAIT. |
Description | Type a description of the synonym to differentiate it from the existing value. |
For example, the system inserts WAPPR (Waiting for Approval) as the status when you create a work order. You add a synonym value, WAIT. If you want the system to insert WAIT instead of WAPPR, then make WAIT the default.
You might want to leave the Organization and/or Site fields empty for all values so that users in all organizations and sites can access them. Or you could specify organization and/or site for all values so that only users in the specified organizations and/or sites can access them.