Promoting computers to assets from the Computers application

You can select one or more computers to promote to authorized IT assets using the Promote to Asset option in the Select Action menu in the Computers application. The promotion process creates authorized IT asset records in the Assets application using data from the computer records.

About this task

You can select multiple records to promote only if your result set on the List tab is fewer than the maximum number of rows allowed for your implementation. By default, this is 200 rows. If your result set exceeds 200 rows, use the Advanced Search feature to create a result set that has fewer than 200 rows.

Because promoting a computer also promotes partitions of the computer, the best practice is to promote from the highest level to the lowest level so that all the relationships build correctly. Use the Advanced Search feature on the List tab to find top-level deployed computers by searching for all computers that have no parents.

If you want to promote a single computer, you can open its record in the Computer tab and then promote it.

Procedure

  1. On the List tab in the Computers application, display the computers that you want to promote to IT assets.
  2. Select the Select Records check box, and then select the computer records you want to promote.
  3. From the Select Action menu, select Promote to Asset.
  4. In the Computers Selected for Promotion section of the window, review the computers listed to check that the appropriate computers are selected.
  5. In the Default Values section, review the default values.
  6. Select one of the following options:
    • To use the default values specified, click OK to promote the computers.
    • To change the default values and apply them to the computers listed in the Computers Selected for Promotion table:
      1. Modify values in the fields in the Default Values section as needed.
      2. Optional: To promote child partitions of the computers selected, select the Promote Partitions check box. If you select this check box, all child partitions in the hierarchy of the selected computers that have not already been promoted or selected for promotion will be promoted.
      3. To apply the default promotion values to computers selected for promotion, click Apply Defaults.
      4. Click OK to promote the computers.
    • To define values for specific computers:
      1. In the Computers Selected for Promotion table, expand the row for the computer that you want to promote.
      2. In the expanded row, specify values in the fields as required. Values that you specify in the Computers Selected for Promotion section overwrite any default values defined for the promotion.
      3. Click OK to promote the computers.

What to do next

When you promote computers to assets, the application displays a system message listing promotion results. If 16 or more records are promoted, the message does not show individual computer and asset numbers. Instead it shows a count of the number of records that were promoted, already linked, and already promoted. Check the log or the reconciliation links to view the assets created as a result of the promotion. You can find the promotion log file in the following location:

machineName_MXServer_AssetPromotion.log

When the authorized IT asset created through a promotion has been deleted, the Promoted flag for the deployed computer is reset automatically. However, that deployed computer will not be promoted again through an escalation. If you want to promote it again, promote the device manually using the Promote to Asset action in the Computers application.



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