You can use the Asset Reconciliation Results application to create tickets if a review of the reconciliation result indicates that an action is required to address a discrepancy between an authorized IT asset and a deployed asset.
You can create the following kinds of tickets:
If appropriate, you can create escalations to generate tickets automatically. To create escalations, first create an action for the escalation in the Actions application, then define the escalation in the Escalations application.
Use caution when creating escalations for asset reconciliation results. Large numbers of asset reconciliation results might result in a very large volumes of tickets or work orders.