To manage your service level agreements, you can associate
specific vendor service level agreements with contracts. You use one
of the contracts applications to create contracts.
About this task
After you associate a contract to a vendor service level
agreement, you must first remove the contract before you can change
the service level agreement to any other type.
Procedure
- In the Service Level Agreements application, select the
service level agreement with which you want to associate contracts.
- Select the Associate Contracts action.
- In the Associate Contracts window,
complete one the following steps to associate a contract:
- To associate a new contract, click New Row and
specify a value in the Contracts field.
- To associate multiple contracts, click Select
Contracts.
- Click OK.
What to do next
To remove contracts from a service level agreement, you use
the
Associate Contracts action.