Creating service groups

You use the Service Groups application to create a service group for the types of service that you define.

About this task

You must create a service group before you can create services.

Procedure

  1. In the Service Groups application, click New Service Group.
  2. Specify a service group.
  3. Optional: Specify the contact, the contact group, and the type of service. You can sort service groups by the type of service.
  4. Optional: Create services for the group.
  5. Save your changes.


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