The Reconciliation module contains six applications that
you can use to define a reconciliation and view the results of the
reconciliation process.
The following applications are used in the reconciliation process.
- Task Filters
Use this application to create task filters that
limit the scope of the reconciliation. For example, you might want
to evaluate assets at only one location, such as your Boston office.
- Link Rules
Use this application to create link rules that specify
what object in one data set to link to an object in the second data
set. For example, you can create a link rule that links asset records
for a computer to deployed asset records for a computer based on the
serial number.
- Comparison Rules
Use this application to create comparison rules.
If you successfully link an object in one data set with an object
in another data set, you can use comparison rules to perform one of
the following types of comparisons:
- Determine whether attributes of the objects match. For example,
you can create an attributes equality comparison rule to determine
whether the amount of RAM on the notebooks in authorized assets matches
the RAM actually installed on notebooks in deployed assets.
- Determine whether the match between the two data sets complies
with your requirements. For example, you can create a matches found
comparison rule to compare authorized IT asset records for computers
at the Boston site with deployed asset records to determine whether
the Microsoft Windows XP operating system is installed as expected
on computers in deployed assets. In this case, you look for a one-to-one
match between the authorized asset and the deployed asset.
- Reconciliation Tasks
Use this application to perform the following
functions:
- Combine a task filter (optional), one or more link rules, and
one or more comparison rules (optional) into a specific job task that
can be run on a regular schedule
- Define the parameters for the schedule and activate the schedule
- Specify how to report results for comparison rule evaluations:
all results, failed reconciliations, or successful reconciliations
- Asset Link Results
Use this application to view all successful
one-to-one links between an object in the first data set and an object
in the second data set.
- Asset Reconciliation Results
Use this application to perform
the following tasks:
- View results of link rule failures that occur when no links are
found between data sets or when multiple links are found
- View results of comparison rules reconciliations
- Mark results as resolved and provide comments about how they were
resolved
- Create service requests, problems, incidents, work orders, releases
and changes to resolve discrepancies that were found when the reconciliation
was processed