Setting up escalations to exclude partitions

If you want to promote only computers without the partitions, you must modify the WHERE clause in the Condition field for the PROMOTECOMP escalation. By default, the PROMOTECOMP escalation promotes both computers and partitions.

Procedure

  1. In the Computers application, from the Select Action menu, select Promotion Defaults.
  2. Ensure that the Promote Partitions check box is cleared.
  3. In the Escalations application, open the PROMOTECOMP escalation.
  4. Modify the WHERE clause as follows:
    1. Locate and remove the following default value:
      (not exists (select 1 from reconlink where reconlink.nodeid = computersystem.nodeid)) and ((computersystem.tloamparentid is null) or exists (select 1 from reconlink where reconlink.nodeid = computersystem.tloamparentid))
    2. Specify the following new value:
      (not exists (select 1 from reconlink where reconlink.nodeid = computersystem.nodeid)) and ((computersystem.tloamparentid is null)
  5. Save the escalation.


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